Website Costa Coffee
Job Overview:
Costa Coffee, a renowned global brand known for its commitment to delivering exceptional coffee experiences, is offering an exciting internship opportunity at its High Wycombe location. As an intern at Costa Coffee, you will have the chance to immerse yourself in the world of coffee culture, gain valuable hands-on experience, and contribute to the success of one of the leading coffee chains in the world.
Job Responsibilities:
- Customer Service Excellence: Provide exceptional customer service by welcoming and serving customers in a friendly and efficient manner, ensuring their satisfaction with every interaction.
- Barista Skills Development: Learn and master the art of coffee making, including espresso preparation, milk frothing, and beverage customization, under the guidance of experienced baristas.
- Product Knowledge: Acquire in-depth knowledge about Costa Coffee’s product offerings, including coffee blends, pastries, and merchandise, and effectively communicate this information to customers.
- Operational Support: Assist with various operational tasks, such as maintaining cleanliness and hygiene standards, restocking inventory, and ensuring compliance with company policies and procedures.
- Team Collaboration: Collaborate with team members to create a positive and supportive work environment, contribute ideas for improving efficiency and customer experience, and participate in team meetings and training sessions.
- Brand Representation: Represent the Costa Coffee brand with professionalism and enthusiasm, embodying its values of quality, innovation, and passion for coffee.
Job Qualifications:
- Passion for Coffee: Genuine interest in coffee and a desire to learn about different coffee varieties, brewing methods, and industry trends.
- Customer Focus: Strong interpersonal skills with a customer-centric mindset, dedicated to providing exceptional service and building positive relationships with customers.
- Team Player: Ability to work effectively as part of a team, demonstrating reliability, flexibility, and a willingness to support colleagues as needed.
- Attention to Detail: Excellent attention to detail and a commitment to upholding quality standards in all aspects of work, from beverage preparation to cleanliness and presentation.
- Adaptability: Willingness to adapt to a fast-paced and dynamic work environment, with the ability to multitask, prioritize tasks, and remain calm under pressure.
- Availability: Available to work flexible hours, including weekends and holidays, as required by the internship program.
Job Benefits:
- Hands-On Experience: Gain practical experience in a dynamic and fast-paced retail environment, learning valuable skills that will enhance your future career prospects.
- Training and Development: Receive comprehensive training and ongoing support from experienced professionals, with opportunities for skill development and career advancement within the Costa Coffee organization.
- Employee Discounts: Enjoy discounts on Costa Coffee products and merchandise, as well as other perks and benefits available to Costa Coffee team members.
- Networking Opportunities: Build connections within the coffee industry and expand your professional network through interactions with colleagues, customers, and industry partners.
How to Apply:
To apply for this job please visit www.costacareers.co.uk.